Live chat for your website
Add live chat to your website with Chatasist — an embeddable widget with real-time messaging, AI answers, and a shared team inbox.
Chatasist gives your website a live chat widget your visitors can use to reach you instantly — backed by a shared agent inbox and an AI agent that can answer on its own.
Why website live chat#
Visitors who can ask a question the moment they have it convert better and churn less. Chatasist's widget puts a chat launcher on every page, delivers messages in real time, and routes conversations to the right person (or lets the AI handle them).
Drop a single <script> tag on your site — no framework required.
Messages, typing indicators, and updates over a live connection.
The AI agent can resolve common questions instantly, 24/7.
Escalate a chat to a call without leaving the widget.
How it works#
- Create a Website widget channel and customize its colors, greeting, and language.
- Add the embed snippet to your site.
- Answer incoming chats from the shared inbox — or let the AI agent answer them. Your team can jump into any conversation from the inbox at any time; when the AI can't help, it opens a support ticket.
What you get#
- Anonymous and authenticated (known-customer) sessions
- Quick-action buttons, news, and help articles inside the widget
- A per-domain security allow-list so the widget only loads where you approve
- CSAT surveys when a conversation resolves
Create and customize your website widget.
How to add live chat to your website.