Notifications
In-app, email, and Slack notifications.
Chatasist notifies your team through several channels.
In-app#
Database-backed notifications appear in the app's notification center.
Email#
Email is delivered through a managed, reliable transport with failover and an EU endpoint for deliverability. Emails are themed with your workspace branding (logo and support URL).
Typical emails include invitations, onboarding nudges, ticket notifications, security alerts, and the WhatsApp bridge disconnect alert sent to Administrators.
Slack#
Security and operational alerts can be routed to a Slack channel.
Per-user preferences#
Each user controls what they receive (see Security & accounts), including email and push toggles for new chats, ticket assignments, mentions, security alerts, and unanswered-chat reminders, plus sound and desktop notification options.
Supported languages and RTL status.